WEBSHOP: Interpreting for Well Visits

  • 01/29/2022
  • 09:30 - 11:30
  • Online via Zoom
  • 0


NOTIS’ Community Interpreters Division presents

WEBSHOP: Interpreting for Well Visits

Presented by Eliana Lobo

Are you new to healthcare interpreting?
Are you a conference, 
social services or court interpreter who is interested in taking healthcare assignments?

If so, this is the webshop for you!

What is it about? This webshop is a two-hour workshop, covering interpreting for check-ups and well visits in the following areas of specialization: Adult Medicine and Pediatrics, often referred to as Family Medicine, and the Dental Clinic.  Topics one can expect to cover in each clinic; how to prepare in advance (terminology and concepts related to development, metrics and measurements); proper protocols before, during and after the examination will be reviewed. Resources, recommendations and best practices for interpreting in these settings will be shared. 

Standards of Practice related to sight translation and assisting patients with forms will be looked at carefully. You will learn about a tool for quickly assessing sight translation requests (that is, weeding out requests that are appropriate from those that are not, along with practical suggestions for handling these requests. Best practice recommendations for navigating privacy issues when assisting patients with paperwork will be shared, as well as how to handle the entering of personal information on forms. The importance of the Pre-Session will be reviewed.

What is a Webshop? A webshop is just like an interactive onsite class, but held online through Zoom. During a webshop, you can ask questions and engage in discussion. You may be divided into “break-out” rooms where you’ll be working with other participants on exercises or on practicing a skill. There may be quizzes and polls. So, while there may be some PowerPoint and lecture, this is not like your typical webinar. Your full attention and participation is expected; that’s what makes it fun!

Most of this presentation is devoted into delving into what distinguishes annual check-ups for both men vs women, adult vs an infant or child, and for dental appointments. What one can expect will take place during these types of well visits will be explained. With the changes brought about by the implementation of Section 1557, more and more dental practices are scheduling interpreters for their patients. A review of practices for preventative (annual check-ups) and corrective (orthodontia) dental care will be reviewed.

This session also covers best practice for assisting patients with intake and return visit paperwork, and NCIHC recommendations for what qualifies for sight translation, and what types of documents need to be professionally translated.
There will be two breakout room sessions to practice delivering a brief, yet complete pre-session, and how to ask for repetitions and clarifications in a professional manner. Methods (formulas) and phone apps for converting from imperial to metric measures will be shared. Mathematical concepts such as median, mean, average, percentage and percentile, will be discussed in order to help attendees grasp the concepts clearly, so as to find equivalents for their language pair.

Free links to reputable resources for glossaries, terminology, patient education material and standards of practice will be provided.

When? January 29th, 2022, 9:30am to 11:30am, PST

Where? Three days in advance, and again the day before the event, you will receive reminder emails with log-on instructions. Email or Text/Call 425-247-0684 (voice message only) if you don't receive a reminder. Skype Name: live:notisnet

Cost? $30 NOTIS members, $55 Non-members (Click to Join NOTIS)

Registration?Via the web (before midnight on January 24th) After registering, you will receive an email confirmation; if you do not receive a confirmation, your registration did not go through.

CE credits? Credit status will be updated upon approval.

   Credits Requested  Approval Status 
 Washington State DSHS  2 general  Approved (Approval #633, 11/15/2021)
 Washington State AOC  2 professional  Approved
 ATA  2  Approved
 CCHI  2  Approved 
 IMIA/NBCMI  0.2  Approved

Who is teaching?Eliana Lobo is a Certified Medical Interpreter and Trainer of Trainers, with M.A.s from Brown University in Bilingual Education, and Portuguese & Brazilian Studies. Beginning as a Spanish/Portuguese medical interpreter at Rhode Island Hospital, then becoming Trainer & Supervisor for Harborview Medical Center’s Department of Interpreter Services in Seattle, followed by National Director of Interpreter Quality for In Demand, and currently Director of Lobo Language Access in Tacoma Washington, Eliana provides consultation on language access plans, interpreter training curricula, and diversity & inclusion issues. Eliana is a regular speaker at healthcare interpreter conferences, presenter/co- host for NCIHC’s “Home for Trainers” webinar series, and CCHI Commissioner.

Please allow yourself enough time to log on and sign in before the webshop begins. While latecomers are welcome to stay for the educational value of the webshop, DSHS will not provide CE credit if you arrive late, for any reason.

Refunds? No refunds can be given after January 24th. A $10 processing fee will apply for refunds requested before January 24th. Contact the NOTIS office manager for cancellation. Transfer of credits to other workshop is not allowed.

Registration will be automatically canceled if payment is not received within 15 minutes. Mail-in registration is not available.

    Anything else?If you require accommodation, please contact the NOTIS Office Manager at least 3 weeks in advance if possible.

    Questions about class content?Email to Eliana Lobo

    Questions about registration? Email to office manager

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