Making the Tough Decisions

  • 10/20/2018
  • 09:00 - 12:00
  • Peoples Injury Network Northwest
  • 0


Please complete payment within two weeks after registration. Registration will be cancelled if payment is not complete within two weeks from registration date.

NOTIS Community Interpreting Division presents

Making the Tough Decisions: Ethical Decision-making for Interpreters in Health Care.

The world of the healthcare interpreter is fraught with difficult ethical dilemmas and the need for making in-the-moment decisions. For example, if a patient asks that certain information not be interpreted, do you keep it confidential even if the non-disclosure may harm the patient? Do you interpret everything accurately even when the message could impact or destroy the patient-provider relationship? Do you withdraw from a medical encounter that is too complicated for you when that means the patient will get no interpreter at all? How is an interpreter to decide?

This workshop will introduce experienced healthcare interpreters to a process for thinking about these difficult situations and for quickly making ethical decisions about what to do.

The class will begin with a quick review and comparison of two Codes of Ethics: the National Code of Ethics for Interpreters in Health Care and DSHS’ Interpreter, Translator, and Licensed Agency Personnel Code of Professional Conduct. Participants will then learn the ethical decision-making model included in the California Healthcare Interpreting Association’s Standards of Practice. Concrete examples will be used to show how to apply the model to real-life situations. Finally, participants will break up into small groups to consider specific ethical dilemmas. Groups will apply the CHIA model and come up with one or several acceptable responses to the dilemma. These will then be shared with the larger group for consideration and, if there is time, for further discussion.

Who is teaching? Cindy Roat is a national consultant and trainer with 23 years’ experience in the healthcare interpreting field. With an MPH in International Health Services, Cindy has made significant contributions to the healthcare interpreting field in the areas of training, program development, policy formulation, advocacy and organizational outreach. Her written works are key resources for interpreters, providers and administrators alike. Cindy was the principal author of the original Bridging the Gap, and her most recent book, Healthcare Interpreting in Small Bites, is being used as an ancillary text at many basic training programs.     

Yuliya Speroff is a Russian-English CoreCHI, DSHS-certified healthcare and social services interpreter. Yuliya first started interpreting 10 years ago in her hometown of Novosibirsk, Russia and has since interpreted in a variety of settings – from a fighter jet factory to a live brain surgery, and most recently at a number of hospitals in Seattle. Yuliya also holds an MA in Business Management and is certified as both an English and a Russian language instructor with more than 10 years of teaching experience. Yuliya’s The Medical Interpreter Blog focuses on providing medical interpreters with resources and information for continuous professional development.

When?  Saturday, October 20, 2018
Check-in at 8:30 am.
PLEASE ARRIVE AT 8:30 to sign in.
Class from 9:00 am – 12:00 pm

Where?  Peoples Injury Network Northwest
22415 68th Ave. South, Kent, WA 98032

CE credits? One (1) Ethics CE credit for this workshop have been approved from the Washington State DSHS (Please note that certified interpreters need at least 1 ethics credit per year to maintain their certification) and 2 general credits. 
Three credits have been approved
from the Washington State AOC, CCHI and the ATA. Certificates of Attendance will be awarded to all who arrive on time and stay for the entire workshop.

Cost?  $40 NOTIS members, $60 Non-members (Join NOTIS at )  

Registration?  Via the web (before 5:00 p.m. on October 17th)
Click on the Registration button below to register.

After registering, you will receive an email confirmation; if you do not receive a confirmation, your registration did not go through.

Mail in registration is not available for this workshop.  

Please submit a separate registration form for each person registering.

Space is limited to the first 30 applicants.

Refunds?  We regret that no refunds can be given after October 17th. A $10 processing fee will apply for refunds requested before October 17th.    

Directions?  Directions to the can be found at

Free parking is available in front of the building.   

Refreshments?  In order to offer this unique opportunity at an affordable price, no refreshments will be provided. We encourage you to bring your own coffee and snacks. Dining options are located within a couple of miles of the facility.

Anything else? If you require accommodation, please contact the NOTIS Office Manager ( at least 3 weeks in advance if possible.

Questions about class content?
Please contact Cindy Roat at

Questions about registration?
Please contact Naomi Uchida at

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