Barriers to Care: Health Care from the Patient’s Point of View, Ethics Scenarios, Infection Control and Industrial Safety for Medical Interpreters

  • 06/03/2017
  • 08:30 - 17:15
  • Skagit Valley Hospital, Mt. Vernon
  • 0


  • Regular price for non-member

NOTIS and Skagit Valley Hospital present 8 hours of instruction in 3 classes: Barriers to Care: Health Care from the Patient’s Point of View, Ethics Scenarios, Infection Control and Industrial Safety for Medical Interpreters

6/19/2017 WA AOC will belatedly post approval as follows:

Infection Control             2.5 hours Professional credits

Ethics Scenarios                1.5 hours Ethics Credits

Barriers to Healthcare    4 hours General Credits

What is this? Barriers to Care: This 4-hour interactive workshop describes many of the barriers or blocks that patients face as they try to get their health care needs met. Class participants will share the insight that they have gained from their patients relative to what the patients are frustrated with and when they simply give up trying. This is not an advocacy class, rather it is education about the background structure of health care processes that are difficult for patients to navigate.
Ethics Scenarios: This 1.5-hour interactive practice workshop will cover specific scenarios to make the attendees do active problem-solving using the elements of the WA DSHS Code of Ethics. For each scenario, the class will identify which elements of the Code apply, and will work out ways to deal with the situation using decision-making about options as well as professional means of presenting their decision to the parties involved. Bring a pen and paper!
Infection Control and Industrial Safety: This 2.5-hour workshop covers the basics of how to practice interpreting safely as a member of the care team. Why is it important for an interpreter to get the flu shot each year in October? What happens if the interpreter is exposed to active TB on the job? How likely is it that an interpreter will carry dangerous germs home to her family from the clinic or hospital setting? How do we deal with verbal abuse or inappropriate touching from patients? What do we do differently when we interpret for prisoners or on a mental health unit?

Who is teaching? 

Linda Golley manages the Interpreter Services program at University of Washington Medical Center. She is a Commissioner on CCHI, the Certification Commission for Healthcare Interpreters. She teaches Infection Control and Industrial Safety for Medical Interpreters across the country, as well as other health-related classes.

SATURDAY, June 3rd, 2017, 8:30 AM -5:15 PM
Check-in at 8:00 a.m. PLEASE ARRIVE AT 8:00 to sign in. Class from 8:30 AM. – 12:30 p.m. for Barriers; 1 PM to 2:30 PM for Ethics; 2:45 to 5:15 PM for Infection Control.

Skagit Valley Hospital Conference Rooms
1415 E Kincaid St. Mount Vernon WA 98274

$60      NOTIS members
$80      Non-members (Click to Join NOTIS).

Via the web (before midnight on May 31st)  
Click “Registration” button below and pay online. After registering, you will receive an email confirmation; if you do not receive a confirmation, your registration did not go through.

Via regular mail (registrations must be received by May31st) Fill out the form and select “invoice me” on payment page. A copy of invoice with mailing instructions will be sent to you.
If registering for more than one person, please submit a separate registration for each.  

We regret that no refunds can be given after
May 31st, 2017. A $10 processing fee will apply for refunds requested before May 31st.

Directions to Skagit Valley Hospital can be found at
Parking is free and ample in the parking lots and on the streets around the hospital on Saturday. Conference rooms are next to entrance 13E, which is in the southern part of the main Skagit Valley Hospital building, between the Kincaid entrance and the Skagit Bistro. The closest street corner to entrance 13E is East Kincaid St and South 13th Street, next to parking lots P1 and P7.

In order to offer this unique opportunity at an affordable price, no refreshments will be provided. We encourage you to bring your own water, coffee and snacks. ALSO, the hospital’s Bistro cafeteria is open on Saturdays, and there is the Whidbey Coffee Stand a little farther down the same hall – with salads, pastries, yogurt, and some breakfast sandwiches in addition to all the usual espresso beverages.
CE credits?               
Eight (8) continuing education credits are approved from ATA. 

Washington State DSHS has approved the following credits shown below.
0.5 & 1 ECEC for Ethics Scenarios
Four (4) credits for Barriers to Care: Health Care from the Patient’s Point of View 
2.5 credits for Infection Control and Industrial Safety for Medical Interpreters   

7.75 instructional hours are approved from CCHI.

Eight (8) continuing education credits are being requested from the AOC.

ATA credits are accepted by IMIA/NBCMI. Certificates of Attendance will be awarded to all who arrive on time and stay for the entire workshop.

Anything else?         
If you require accommodation, please contact the NOTIS Office Manager ( at least 3 weeks in advance if possible.

Questions about class content or logistics? Please contact Linda Golley at, or Maria Carr at

Questions about registration? Please contact Naomi Uchida at
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