What You Need to Succeed as a Video Remote Interpreter (Online live via Zoom) 1.5 CEUs by DSHS, AOC, CCHI. 1 CEU by ATA

  • 11/02/2022
  • 18:00 - 19:30
  • Online via Zoom
  • 6


  • Non NOTIS member

NOTIS’ Community Interpreters Division presents

What You Need to Succeed as a Video Remote Interpreter

Presented by Eliana Lobo

What is it about?

This workshop looks at best practices for remote interpreting from home. Increasingly, during the pandemic, many onsite interpreters have made this shift as independent contractors. Telehealth is booming, and despite the easy commute when one works from home, assignments have gotten tougher, as remote interpreting requests have grown in scope and increasingly are scheduled for complex encounters, during this pandemic.

Guidelines for choosing equipment, workstation set-up and connectivity requirements, observing HIPAA, and managing clients during the session are shared. We’ll look at how to:  enhance one’s remote persona, and utilize scripts to enforce best practice (pre-session, confidentiality, transparency and managing the flow). Local and Federal law governing call center employment practices will be examined. Links will be shared for materials and exercises to assist interpreters with skills assessment and enhancement. Join us live or listen to the recording at a later date.

Learning Objectives:
1) Understand how to triage requests to the appropriate modality
2) Know how to configure your home or call center workstation for best user experience
3) Understand the importance of continually self-assessing one’s interpreting skills; knowing where to find training materials to develop and improve that skillset

When? Wednesday, November 2nd, 2022 from 6pm to 7:30pm. Check in at 5:50 pm to sign in.

Three days in advance, and again the day before the event, you will receive reminder emails with log-on instructions. Email or Text/Call 425-247-0684 (voice message only) if you don't receive a reminder. Skype Name: live:notisnet

This workshop will be recorded.

Cost? $35 NOTIS members, $55 Non-members (Click to Join NOTIS)

Before you register, make sure that your online setup meets the equipment and connectivity requirements. Please read these important Requirements (click below) before proceeding with your registration.

Registration?Register online by October 28thAfter registering, you will receive an email confirmation; if you do not receive a confirmation, your registration did not go through. 

CE credits? Credit status will be updated upon approval.

   Credits Requested  Approval Status 
Washington State DSHS  1.5 Approved (#569)
Washington State AOC 1.5 general  Approved
ATA  1 Approved
CCHI  1.5 Approved (2/3/2023)

Who is teaching?Eliana Lobo is a Certified Medical Interpreter and Trainer of Trainers, with M.A.s from Brown University in Bilingual Education, and Portuguese & Brazilian Studies. Beginning as a Spanish/Portuguese medical interpreter at Rhode Island Hospital, then becoming Trainer & Supervisor for Harborview Medical Center’s Department of Interpreter Services in Seattle, followed by National Director of Interpreter Quality for In Demand, and currently Director of Lobo Language Access in Tacoma Washington, Eliana provides consultation on language access plans, interpreter training curricula, and diversity & inclusion issues. Eliana is a regular speaker at healthcare interpreter conferences, presenter/co- host for NCIHC’s “Home for Trainers” webinar series, Board member and Chair of the Standards & Training Committee at NCIHC, and a former CCHI Commissioner.  

Refunds? No refunds can be given after October 28th. A $10 processing fee will apply for refunds requested before October 28th. Contact the NOTIS office manager for cancellation. Transfer of credits to other workshop is not allowed.

    Anything else?If you require accommodation, please contact the NOTIS Office Manager at least 3 weeks in advance if possible.

    Questions about registration? Email to office manager

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