WEBINAR: What You Need to Succeed as a Video Remote Interpreter

  • 03/27/2021
  • 10:00
  • 04/10/2021
  • 11:30
  • Online via Zoom


  • Non NOTIS member

NOTIS’ Community Interpreters Division presents

What You Need to Succeed as a Video Remote Interpreter Presented by Eliana Lobo

What is it about?

This workshop looks at best practices for remote interpreting from home. Increasingly, during the pandemic, many onsite interpreters have made this shift as independent contractors. Telehealth is booming, and despite the easy commute when one works from home, assignments have gotten tougher, as remote interpreting requests have grown in scope and increasingly are scheduled for complex encounters, during this pandemic.

Guidelines for choosing equipment, workstation set-up and connectivity requirements, observing HIPAA, and managing clients during the session are shared. We’ll look at how to:  enhance one’s remote persona, and utilize scripts to enforce best practice (pre-session, confidentiality, transparency and managing the flow). Local and Federal law governing call center employment practices will be examined. Links will be shared for materials and exercises to assist interpreters with skills assessment and enhancement. Join us live or listen to the recording at a later date.

Learning Objectives:
1) Understand how to triage requests to the appropriate modality
2) Know how to configure your home or call center workstation for best user experience
3) Understand the importance of continually self-assessing one’s interpreting skills; knowing where to find training materials to develop and improve that skillset

When? Two options:

  • Participate in the webinar live on Saturday, March 27th, 2021 from 10am – 11:30a.m., and have access to the recording through April 10th. CHECK IN AT 9:45 a.m. to sign in.
  • Or, watch a recording of the webinar any time between March 27th and April 10th, 2021. 

Where?  (The live webinar has ended. You can register and earn continuing education credits by watching the recording and enter attendance codes by April 10th) 

Cost? $30 NOTIS members, $55 Non-members (Click to Join NOTIS)

Registration?Via the web (before midnight on April 10th) After registering, you will receive an email confirmation; if you do not receive a confirmation, your registration did not go through. 

CE credits? Credit status will be updated upon approval.

   Credits Requested  Approval Status 
Washington State DSHS  1.5 Approved (#563)
Washington State AOC 1.5 general  Approved
ATA  1 Approved
CCHI  1.5 Approved

Who is teaching?Eliana Lobo is a Certified Medical Interpreter and Trainer of Trainers, with M.A.s from Brown University in Bilingual Education, and Portuguese & Brazilian Studies. Beginning as a Spanish/Portuguese medical interpreter at Rhode Island Hospital, then becoming Trainer & Supervisor for Harborview Medical Center’s Department of Interpreter Services in Seattle, followed by National Director of Interpreter Quality for In Demand, and currently Director of Lobo Language Access in Tacoma Washington, Eliana provides consultation on language access plans, interpreter training curricula, and diversity & inclusion issues. Eliana is a regular speaker at healthcare interpreter conferences, presenter/co- host for NCIHC’s “Home for Trainers” webinar series, and CCHI Commissioner.

A recording of this webinar will be made available for 14 days after the training. Only attendees who register by the deadline and watch the entire webinar will receive a certificate of attendance (and corresponding continuing education units). Registrants who watch the webinar recording (URL for the recording will be provided after the webinar) for credit will need to submit two attendance codes provided by the trainer during the webinar.
*You can watch or re-watch the webinar as many times as you like within the viewing period. 

Certificates of Attendance will be awarded to all who: 1) watch the entire live webinar, OR 2) watch the entire webinar recording and submit the two attendance codes HERE. Certificates will be sent after the viewing period.

Refunds? No refunds can be given after March 22nd. A $10 processing fee will apply for refunds requested before March 22nd. Contact the NOTIS office manager for cancellation. Transfer of credits to other workshop is not allowed.

Registration will be automatically canceled if payment is not received within 15 minutes. Mail-in registration is not available.

    Anything else?If you require accommodation, please contact the NOTIS Office Manager at least 3 weeks in advance if possible.

    Questions about class content?Email to Eliana Lobo

    Questions about registration? Email to office manager

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