POSTPONED: Making the Tough Decisions: A skills-building workshop on interpreter ethics in healthcare settings

  • 04/19/2020
  • 15:30 - 17:30
  • Alaska Native Medical Center, Conference room 3
  • 20


This event has been postponed due to public health concerns.

Due to the ongoing health risks posed by possible exposure to the COVID-19 virus, NOTIS is postponing its April 19, 2020 Making the Tough Decisions.

We look forward to rescheduling the event as soon as it becomes feasible to do so.

Your credit cards will be credited for the full amount that you paid when you registered for the event. Our Office Manager will work as efficiently as possible to do this. We appreciate your patience and understanding.

We look forward to seeing you when our event is rescheduled.

NOTIS Community Interpreting Division

and the Alaska Institute for Justice


Making the Tough Decisions
A skills-building workshop
on interpreter ethics in healthcare settings

What is this?  The world of the healthcare interpreter is fraught with difficult ethical dilemmas and the need for making in-the-moment decisions. For example, if a patient asks that certain information not be interpreted, do you keep it confidential even if the non-disclosure may harm the patient? Do you interpret everything accurately even when the message could impact or destroy the patient-provider relationship? Do you withdraw from a medical encounter that is too complicated for you when that means the patient will get no interpreter at all? How is an interpreter to decide?

This workshop will introduce experienced healthcare interpreters to a process for thinking about these difficult situations and for quickly making ethical decisions about what to do.

The class will begin with a quick review of the National Code of Ethics for Interpreters in Health Care. Participants will then learn the ethical decision-making model included in the California Healthcare Interpreting Association’s Standards of Practice. Concrete examples will be used to show how to apply the model to real-life situations. Finally, participants will break up into small groups to consider specific ethical dilemmas. Groups will apply the CHIA model and come up with one or several acceptable responses to the dilemma. These will then be shared with the larger group for consideration and, if there is time, for further discussion.

Who is teaching?  Cindy Roat is a national consultant and trainer with 28 years’ experience in the healthcare interpreting field. With an MPH in International Health Services, Cindy has made significant contributions to the healthcare interpreting field in the areas of training, program development, policy formulation, advocacy and organizational outreach. Her written works are key resources for interpreters, providers and administrators alike. Cindy was the principal author of the original Bridging the Gap, and her most recent book, Healthcare Interpreting in Small Bites, is being used as an ancillary text at many basic training programs.

CE credits? This workshop is accredited for two credits from the CCHI and the ATA. Certificates of Attendance will be awarded to all who arrive on time and stay for the entire workshop.

When?  Sunday, April 19, 2020
Check-in at 3:00 pm.
PLEASE ARRIVE AT 3:00 to sign in.
Class from 3:30 pm – 5:30 pm

Where? Alaska Native Medical Center, Conference room 3
4315 Diplomacy Dr, Anchorage, AK 99508

Cost?  $40 NOTIS members, $60 Non-members (Join NOTIS at )  

Registration? Click the register button and pay online. Registration will close at midnight on April 15th. Space is limited to the first 20 applicants.

After registering, you will receive an email confirmation; if you do not receive a confirmation, your registration did not go through.

Please submit a separate registration form for each person registering.

Online registration only. Mail in registration is not available.

Refunds?  We regret that no refunds can be given after the 15th. A $10 processing fee will apply for refunds requested before 15th.    

Directions?  Click here for directions to the hospital, and click here for a map of the facility.

Parking at ANMC is free. The Alaska Native Health Campus map shows where you may park.   

Refreshments? In order to offer this unique opportunity at an affordable price, no refreshments will be provided. The hospital cafeteria is available for lunch or to purchase coffee or snacks.

Anything else?  If you require accommodation, please contact the NOTIS Office Manager ( at least 3 weeks in advance if possible.

Questions about class content? Please contact Cindy Roat at

Questions about registration? Please contact Naomi Uchida at

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